The GIS 20: Essential Skills
"Thoroughly 'user friendly', The GIS 20: Essential Skills is ideal for the novice and has a great deal to recommend it as a refresher course for even the more experienced ArcGIS user, making it an ideal and highly recommended addition to personal, professional, academic, and governmental agency instructional reference collections."
—The Midwest Book Review, MBR Bookwatch, October 2010
"The GIS 20 Essential Skills provides valuable supportive information to new and experienced GIS. It does contain the 20 essential skills for working with a GIS and many people will find that the author's experience is evident in every single chapter. The book is concise, focused and provides the details that one needs to know to work with ArcGIS, including those transitioning within ArcGIS versions. First time users or even those who may have forgotten some of the basic skills and the way to accomplish them will appreciate this book. The graphics are exceptional, the text and the graphics logical. This book makes a lot of sense and will have you making sense of ArcGIS effectively and quickly."